Ambulance and Paramedic Negligence Compensation Claims

In a medical emergency, if an ambulance is delayed or a paramedic fails to provide the appropriate level of care, you could be entitled to make an ambulance or paramedic compensation claim. 

Ambulance and paramedic negligence claims often arise for the following reasons:

Devonshires Claims’ medical negligence solicitors can support you in obtaining compensation if you or a loved one has experienced negligent care or treatment by a paramedic or as a result of a delay in an ambulance call-out. For more information or to start your free case evaluation contact our ‘No Win No Fee’ medical negligence solicitors today on 0333 900 8787, email or complete our online form.

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If you received negligent medical care from a paramedic or your treatment was delayed as a result of an ambulance arriving late, you could be entitled to compensation.

As well being compensated for your pain and suffering, the injuries you sustained may have also caused you financial difficulty (i.e. through loss of earnings) or unnecessary costs which you have a legal right to be compensated for.

In order to make a compensation claim for an ambulance delay or negligent care or treatment by a paramedic, you will need to show:

  1. The treatment you received fell below acceptable medical standards i.e. medical negligence took place.
  2. The substandard treatment led to a worse outcome to your health than would have been achieved if you had received appropriate and timely care and treatment.

Devonshires Claims’ medical negligence solicitors also advise families whose loved one has suffered catastrophic or fatal injuries as a result of negligent paramedic care.

We provide a free case evaluation and will review the circumstance of the ambulance delay or paramedic negligence and advise you if we feel that you have grounds to make a claim.  We also  provide a ‘No Win No Fee’ claims service.

Compensation claims from ambulance delays and / or paramedic negligence not only reflect pain and suffering experienced but also:

  • Allow victims to obtain justice for the mistreatment and negligence they experienced
  • Highlight failings in ambulance response times, paramedic standards of care and protocols
  • Provide families with an explanation of the incident and an apology if failings are acknowledged

The compensation payment will depend on a number of factors:

  • The pain and suffering of the victim
  • The impact of the delay and / or negligence on health and quality of life – including current and future care requirements, medical aids, home adaptations or other necessary assistance
  • Any financial losses occurred as a result of the injuries – including past loss of earnings, medical expenses, travel expenses and equipment costs
  • Any future financial losses eg. loss of earnings, loss of promotion prospects, pension

Compensation for paramedic negligence and ambulance delays falls into two main categories:

General compensation (General Damages): this includes compensation for your pain and suffering and the impact of the injury on your lifestyle and quality of life.

Financial losses and expenses (Special Damages): these include the costs associated with private treatment, care support, travel expenses, other medical expenses, specialist equipment and loss of income.

Devonshires Claims’ medical negligence and compensation claims experts will carefully assess your case and will work hard to obtain the maximum compensation for the injuries you have sustained.

Patients who have experienced medical negligence in paramedic services or ambulance delays have three years from the date of the injury within which to make a compensation claim.

You may have longer to bring a claim in the following circumstances:

If you are claiming for a child – You will have 3 years from their 18th birthday to make a claim.

If you are claiming for someone who lacks mental capacity – A child or adult without capacity to run a claim, may not have a time limit within which to bring a claim.  We recommend that you contact Devonshires Claims if you have any queries involving those who lack capacity and our specialist solicitors will be able to assist.

If you are making a claim for someone who has died – You will generally have 3 years from the date of death of the injured party to bring a claim.

Due to the three year limit within which to make certain compensation claims, Devonshires Claims’ recommends starting your medical negligence claim as soon as possible. Contact our experts for a free no obligation review of your case.

Medical negligence compensation payments can be considered part of your assets for means-tested benefits unless you take the right steps to avoid this. Setting up a Personal Injury Trust to hold your compensation can allow you to access and use the funds while ensuring they are ‘ring fenced’ so they are not taken into account for means-testing.

To find out more about compensation payments and benefits, we would advise you to seek legal advice on this from the beginning of your claim.

Most ambulance delay and paramedic negligence claims are settled out of court. However a small percentage of medical negligence claims will proceed to a court trial.

Whether your claim is settled out of court or proceeds to trial, you can be reassured that you will receive the best advice and representation from Devonshires Claims. We have access to an established network of medical experts and specialist barristers and over 20 years’ experience in dealing with a wide variety of medical negligence claims.

If you case goes to trial

If your case does proceed to trial, Devonshires Claims’ medical negligence experts will guide you through the process. We will:

  • Gather all the necessary evidence
  • Prepare and submit your claim to the court
  • Attend pre-hearing settlement negotiations
  • Prepare you to appear in court
  • Represent you in court
  • Pursue appeals if required

If you feel that you have been let down by the paramedic services, contact Devonshires Claims ambulance and paramedic negligence solicitors today.

Starting a medical negligence claim with Devonshires Claims is a simple and straightforward process. Call us today or complete our on online form. We provide a free no obligation case evaluation where we carefully review the emergency situation which took place and determine whether you have grounds to for a compensation claim.

Our friendly and compassionate experts will discuss the claims process with you and provide advice on the potential medical negligence compensation payment you may be entitled to. We endeavour to obtain the maximum compensation for patients let down by paramedic services.

We provide:

  • A ‘No Win – No Fee’ claims service for ambulance delays and paramedic compensation claims.
  • A ‘No Win No Fee’ arrangement is also known as a ‘Conditional Fee Agreement’.  Under a No Win No Fee agreement, you will not be charged any costs if your case is not successful*.
  • If you win you will pay a maximum of  25% from your damages**.

For more information on our ‘No Win – No Fee’ agreement please click here.

The time frame for settlement will vary depending on the individual circumstances of a case, however most cases commonly take between 2 and 3 years to conclude.

Factors which may affect how long your compensation claim will take to conclude include:

  • The extent of your injuries and the impact on your health and quality of life. Complex or serious injuries may require a lengthy period of time for recovery and we will need to be in a position to assess the full impact of the injury which may not be clear for sometime.
  • When the negligence took place.
  • Whether the defendant admits liability. If a defendant admits liability, claims can usually be concluded much faster.

Why choose our experts to represent you in your ambulance and paramedic compensation claim?

Devonshires Claims has over 20 years’ experience in obtaining justice and compensation for victims of medical negligence.  We have clients throughout the UK and have been recognised in Legal Directories such as the Legal 500.

We offer our clients:

  • A friendly, compassionate and professional claims service
  • A free case evaluation
  • No Win No Fee agreement
  • Access to a network of medical experts and specialist barristers
  • Our expertise in dealing with a variety of medical negligence claims including very complex medical cases
  • Our expertise in securing the maximum compensation available

For more information on Devonshires ClaimsNo Win No Fee’ ambulance and paramedic claims service contact us today on 0333 900 8787 email or complete our online form.

Client Stories

Delayed Diagnosis of Kidney Stones Results in Loss of Kidney


The claimant brought a claim for clinical negligence following the delayed diagnosis of kidney stones which led to the claimant losing her kidney.


£42,500 for claimant who lost one kidney following the delayed diagnosis of kidney stones.

What our clients say:
Katie has through out the process been approachable, informed, clear and pragmatic. She has never shied away from being entirely open about the potential outcomes of the litigation, nor has she been afraid to provide an educated opinion on strengths and weaknesses of the case in question. Katie is incredibly efficient and acknowledges all communications in a timely manner. I would have no hesitation in recommending Katie to friends colleagues and family should they need similar services. - F.B.
I would like to thank Devonshire Claims, for the prompt and thoughtful, handling of my claim. I received great customer service, there was always someone at the end of the phone, to explain, details to me, answer questions, and keep me updated as to what was happening and when I was very happy with the service, and I highly recommend. - L.W.
My experience working with Devonshires has been a long and amazing journey, 5 yrs+ to be exact. From the very beginning Devonshires have been very accommodating in all that I required, explaining every step and process along the way. whilst also always making me feel at ease. There were never no complaints from my side and I cannot recommend them highly enough. 5* - Ashvin Gadda

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Finsbury, London